SERVICE EXCELLENCE SKILLS (23 September 2023)

August 30, 2023

CERTIFIED INDUSTRIAL RELATIONS PROFESSIONAL (SERTIFIKASI PRAKTISI HUBUNGAN INDUSTRIAL) 18-19 Oktober 2023

September 15, 2023

COMPETENCY GAP REDUCTION (26-27 September 2023)

August 30, 2023

Two Days Workshop Online

COMPETENCY GAP REDUCTION

26-27 September 2023, Online Via Aplikasi Zoom

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Pembahasan

Day 1: Understanding Competency Gap Reduction (CGR)

1. Session 1: Introduction to CGR and Its Importance

– Definition and significance of Competency Gap Reduction (CGR).

– Understanding how CGR contributes to overall organizational success.

– Exploring the link between competency enhancement and business outcomes.

2. Session 2: Identifying Competency Gaps

– Recognizing the impact of competency gaps on productivity and growth.

– Techniques for conducting competency assessments and identifying gaps.

– Real-world case studies illustrating the effects of unaddressed gaps.

3. Session 3: Mapping Competencies

– Building competency frameworks to define required skills.

– Categorizing competencies into core, job-specific, and leadership areas.

– Aligning competencies with specific roles and responsibilities.

4. Session 4: Developing Effective Training Programs

– Crafting tailored training initiatives to address identified gaps.

– Aligning training objectives with competency improvement goals.

– Strategies for engaging and impactful training delivery.

Day 2: Implementing CGR for Skill Enhancement

5. Session 5: Customizing Training for Competency Improvement

– Adapting training content to target specific competency gaps.

– Employing various training methodologies to cater to diverse learners.

– Creating a customized competency-focused training roadmap.

6. Session 6: Interactive Training Delivery

– Incorporating interactive activities, simulations, and role-playing.

– Utilizing real-world scenarios to enhance understanding.

– Facilitating peer learning and collaboration for maximum impact.

7. Session 7: Feedback and Continuous Improvement

– Gathering participant feedback to evaluate training effectiveness.

– Analyzing feedback to refine training content and methodologies.

– Continuously evolving training programs based on feedback insights.

8. Session 8: Monitoring Competency Enhancement

– Developing metrics to measure progress in closing competency gaps.

– Tracking the application of improved competencies in practical work settings.

– Presenting reports showcasing the successful impact of competency development.

9. Session 9: Sustaining Competency Improvement

– Strategies for embedding a culture of continuous learning.

– Integrating competency development into performance management.

– Fostering an environment that values ongoing skill enhancement.

10. Session 10: Showcasing Competency Enhancement

– Recognizing achievements through individual and team accolades.

– Sharing success stories to inspire further competency enhancement.

Metodology

Lecturing, studi kasus, latihan simulasi dan group discussion. Peserta dipandu untuk aktif yang merupakan kunci sukses pembelajaran kelas ini.

Fasilitator

Team Trainer CHR

Investasi

Training Online: Rp 4.000.000,-

Biaya Investasi ditransfer ke Bank Mandiri Cabang Krakatau Steel A/C. 070 000 555 9807 a.n. PT. Indo Human Resource, bukti transfer di email ke ismi.ext@corphr.com

FASILITAS PELATIHAN :

– Softcopy Materi

– Sertifikat Kehadiran akan dikirim melalui kurir

– Konsultasi Dengan Trainer Via Chat Setelah Training

REGISTRASI & INFORMASI:

Hubungi : Ms. Ismi (ismi.ext@corphr.com)

Telp : (021) 29941058/59 ext 108

Mobile : 0812-1558-4833

#Peserta Wajib Menggunakan Laptop